Privacy Policy
Premium London Tours (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and other digital platforms.
Information We Collect
Non-Personal Information
Like many websites, we collect non-personally identifiable details such as browser type, operating system, referral sources, and timestamps of visits. This information helps us understand how users interact with our website and improve our services accordingly. We may occasionally aggregate and share this data in reports that analyse trends and website usage.
Personal Information
When you choose to interact with Premium London Tours, such as signing up for an account, subscribing to our newsletters, or making a booking, we may collect personal details, including your name, email address, phone number, and payment details. Providing this information is optional; however, some features of our website may not function without it.
How We Use Your Information
We use the collected information to:
- Provide and improve our services
- Process bookings and payments
- Respond to inquiries and customer support requests
- Send relevant updates and promotional materials (with your consent)
- Analyse website performance and user behaviour
We do not sell or rent personal information to third parties. However, we may share your details with trusted partners and service providers who assist in delivering our services as well as our other partner company Premium Thailand Tours.
Data Security
We take appropriate security measures to protect your personal information from unauthorized access, disclosure, or alteration. While we strive to use commercially acceptable means to safeguard your data, no method of transmission over the internet or electronic storage is 100% secure.
Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience by remembering preferences and providing personalised content. You can adjust your browser settings to disable cookies, though doing so may affect site functionality.
Third-Party Services
We may use third-party services such as analytics tools and advertising networks that collect data to provide insights and targeted advertisements. These third parties have their own privacy policies and we encourage you to review them.
Data Sharing and Legal Obligations
We may disclose personal information if required by law or if we believe such action is necessary to:
- Comply with legal processes
- Protect our rights and property
- Ensure the safety of our users and the public
Business Transfers
In the event of a business merger, acquisition, or sale, user information may be transferred as part of the assets. We will ensure that such transfers comply with this Privacy Policy.
Your Rights and Choices
You have the right to access, update, or request the deletion of your personal data. If you wish to exercise these rights or opt out of receiving communications from us, please contact us via the details provided on our website.
Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page regularly to stay informed about how we protect your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data handling practices, please reach out to us through our website or customer support channels.Effective Date: 28th February 2025
